Recognising Changes in Client Needs

Recognising Changes in Client Needs

When you’re working in the home care setting as a care/support worker, you may be the only person who sees a client on a regular basis. It’s expected that older people will have changes in their care or support requirements as they age or as their condition...
Update on the Annual Provider Information Return (PIR)

Update on the Annual Provider Information Return (PIR)

New information has recently been released from the CQC. As most people are aware, there has been significant talk about changing the Provider Information Return (PIR). This is a document all CQC providers have always had to complete, which usually comes around the...
Documenting in a Care Environment

Documenting in a Care Environment

Thorough and appropriate documentation is a fundamental requirement when delivering care or support to a person. Not only does poor documentation impact on resident care, it could also impact you personally and your organisation if your notes are examined in a court...
Promoting Equality, Diversity and Inclusion

Promoting Equality, Diversity and Inclusion

Each one of us is special in our own way. We have different values, customs and preferences, but the attributes that often make us unique can lead us to feel excluded, stigmatised or the subject of discrimination. Did you know that legislation protects you from...
TEAMWORK: Communication, Resolving Conflict and Time Management

TEAMWORK: Communication, Resolving Conflict and Time Management

Lets face it, everyone who works in social care is part of a team. Even if you work on your shift alone, you form part of a broader team that supports people or provides services. Working in a team isn’t always easy, even though we’re all working towards the same...