Discover Altura: About Our Organisation

As CEO of Altura Learning, Paul leads a global team transforming education in the residential and home care sector across Australia, New Zealand, the UK, and Ireland. Focused on enhancing global impact, Paul drives the development of high-quality, relevant learning solutions tailored to the evolving needs of care providers and their communities.

A 2023 Victorian Skills Authority ISS Fellowship recipient for research on ‘Bridging the Cybersecurity Skills Gap,’ Paul applies evidence-based strategies to address critical skills shortages. He holds an MBA from Macquarie University, a Master of Education from Victoria University, and a Bachelor of Business from Monash University.

Partnering with peak health bodies, the design and evaluation of clinical audits under her stewardship have informed national advisory groups. Her leadership in clinical governance has also been instrumental in pioneering health risk assessments and chronic disease management programs national training that uphold the ethos of informed, patient-centric care, embodying best clinical practices and leading to enhanced care for vulnerable populations, including veterans and the elderly. As a skilled clinician her focus remains on applying clinical evidence to inform risk management, optimise training and improve outcomes for our older populations.

Collaborating with leading health organizations, Roshmeen has overseen the design and evaluation of clinical audits that have guided national advisory groups. Her leadership in clinical governance has been crucial in advancing health risk assessments and chronic disease management training, all while prioritizing informed, patient-centred care. This approach has particularly benefited vulnerable populations, including veterans and the elderly. As a skilled clinician, Roshmeen focuses on utilizing clinical evidence to enhance risk management, optimize training, and improve health outcomes for older adults.

With over 20 years of experience in leadership roles within the Talent, Education, and Technology sectors, Simone is exceptionally well-equipped to drive Altura Learning forward during this period of innovation and growth in the aged care sector.

Combining a strong background in psychology and technology, Simone excels in collaboratively enhancing team performance and helping individuals and teams achieve their goals. This approach has been instrumental in talent retention and enabling employees to leverage their strengths and find fulfilment in their work.
Simone’s expertise will be pivotal in our mission to build an engaged workforce and foster an inspirational culture within aged care.

Kunal leads the global Sales and Customer Success teams at Altura Learning, bringing a strategic focus to helping aged care organisations elevate workforce capability and drive meaningful outcomes through education and technology. With deep expertise in SaaS Learning Management Systems, Kunal supports a diverse customer base across Australia, New Zealand, the United Kingdom, and Ireland.

Passionate about the aged care sector, Kunal is committed to ensuring providers not only meet current legislative and compliance requirements but also uplift the overall maturity of their learning programs. His work empowers carers with the tools and knowledge needed to deliver high-quality care, fostering continuous improvement and excellence in the industry.

Robin Smith has a strong technical background with certifications in Architecture, Cyber Security and IT Leadership (CISA, CISM, CRISC and TOGAF). Robin has over 20 years of IT experience and has led local and global technology teams. He has helped organisations by delivering IT solutions and strategies for Finance, eCommerce, Travel, eLearning and Government sectors in high traffic and high volume environments.
Robin helps Altura Learning to implement the IT strategy and technology investments to align with business goals.

Heather is the Head of Sales APAC and manages the friendly, caring APAC sales team. She has worked within the Social Care sector for over 16 years. Heather and her team have a passion for providing the best possible tailor made solutions for their members.

Stephanie is a Senior Nurse Educator & Researcher, overseeing our global education team. She is a Registered Nurse, with over 15 years’ experience working in the aged care sector. Stephanie is passionate about equipping educators with the right tools and resources to train their staff to deliver high-quality, person-centred care.

Dwayne is our Manager of Customer Service for APAC and EU, and has over 20 years experience in overseeing teams in Customer Service and CX, both locally and across all corners of the globe.

With his extensive experience in putting the customer first, Dwayne believes customers are central to any business and creating the best experience for the customer is key to everyone’s success.

Dwayne is a member of the internationally recognised CXPA and Australia’s ACXPA and is constantly keeping up with what’s happening in the industry.

Tim helps new Customers to implement Altura’s rich content while keeping the technical issues at bay. He has 20 years of experience in the IT industry and he is a Certified ITIL V3 Expert. Away from work Tim spends his time exploring Sydney’s many ethnic restaurants.