Our mission
Our purpose is to inspire learners to improve the quality of their life and the lives of others
Inspired learning that improves quality of life
For us, the learner is always the hero. We recognise they make a significant and positive difference to the lives of some of the most vulnerable people in our society.
We’re passionate about engaging, informing and inspiring learners. By using innovative, blended learning approaches we can better impart knowledge, insight and experience to empower our learners to raise industry standards and ultimately enhance and improve the quality of care they provide.
Altura Learning is committed to providing flexible, responsive and innovative learning solutions of the highest quality that meet the needs of both employers, employees and individual learners. Coupled with a dedicated team that strives for excellence, we focus on maximising learning outcomes, personal growth and achievement.
Our Values: Shaping our culture, brand and success
Customer Success
We are driven by a will to achieve but it’s not just about us. Our success is always determined by that of our customers. We build genuine partnerships based on mutual respect and focus on the personal development of our team, care providers, individual learners or the care recipients.
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What if
Best practice is essential but it’s never enough. We are passionate about making a meaningful difference to the lives of our learners and the people they support. That’s why we constantly challenge ourselves and each other to explore new ideas and create better approaches.
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Enjoy the journey
We not only believe in what we do, we love it. Whether we are creating course content, fostering relationships or educating learners we are passionate about making the experience exciting and memorable. The more we enjoy the journey, the more everyone benefits.
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Own it
Ownership is the foundation of the ‘can-do’ attitude that binds and drives us. We are all accountable and committed to finding solutions. We make things happen.
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Outstanding
Integrity, honesty and a passion to deliver exceptional quality is at the core of everything we do. Natural team builders and collaborators, we actively seek opportunities to work together to improve the effectiveness of learning in our industry.
Our Story
“The root of happiness is altruism – the wish to be of service to others”
Inspiring learning that improves quality of life
Our founders built everything from scratch, responding to a gap they identified in the care market: making sure carers were receiving specific training and a unique learning experience. We’ve always been passionate about providing the best service to our members and innovating learning in the care sector. We can proudly say that giving to others has always been and will always be at the core of our DNA.
For more than 20 years, we’ve created high quality, media-rich learning solutions for those working in or aspiring to work in the residential or home care sector. Now, with the support of our clients and our parent company Bolton Clarke, we are expanding into new sectors, introducing new high-end software and technology and delivering accredited learning solutions.
Our new name and brand, Altura Learning, further emphasises our ambition. Inspired by altruism and altitude, ‘Altura’ is as unique as we are. It conveys a genuine passion to always aim higher and the selfless desire of our learners and industry to improve people’s quality of life.
700+
Care providers & partners
5
Industry awards & counting
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Our Team
Meet our outstanding leadership team
John Bell
Interim CEO
John joined Altura Learning in December 2022. He brings to the company many years experience in global companies in media content production, licensing and distribution.
His experience includes appointments as Chairman, CEO, CFO, Executive and Non-executive Director of privately owned, US, UK, Hong Kong and ASX listed companies. He has A BSc in Administrative Science, an MBA, and is a Fellow of the Chartered Institute of Management Accountants (UK), a Fellow of CPA Australia, and an Associate Member of the Audio Engineering Society.
The development and commercialization of intellectual property via licensing structures has been a common thread to this career. He also has ten years teaching experience at postgraduate level with a focus on strategic planning.
Angela Williams
General Manager Customer, Sales & Marketing
Angela Williams is an internationally-trained multidisciplinary marketing expert and educator who has worked in the US, Europe and Australia.
With a strong background in entrepreneurial endeavours, she’s worked across traditional and digital marketing, communications, business strategy and operations.
Fionna Yildirim
General Manager Human Resources
Fionna is an Executive HR, Change and Organisational Development leader with a successful track record of leading APAC and Global HR, OD and Change functions to create business strategies that positively impact employee and commercial agendas.
Her global career experience in Australia, Middle East and Europe includes: ASX listed international organisations, Finance, Engineering and Architecture, Federal and State Government large scale projects, plus iconic and globally recognised service brands.
Heather Priest
APAC Head of Sales
Heather is the Head of Sales APAC and manages the friendly, caring APAC sales team. She has worked within the Social Care sector for over 16 years. Heather and her team have a passion for providing the best possible tailor made solutions for their members.
Helen Kelly
Manager Clinical Education & Learning
Helen is the Manager of Clinical Education and Learning Design. She is a Registered Nurse, with over 25 years experience working in the public and private sectors of the acute care setting, and the aged care setting.
Prior to joining the Altura Learning team, Helen also worked as a University Lecturer educating Undergraduate Registered Nurses for 15 years. Helen and her global team are passionate about creating high quality courses to improve the quality of care for care recipients and resources to assist educators when educating staff.
Virginia Poppe
Production Manager
Dwayne Hollis-Cowley
Customer Service Manager
Dwayne is our Manager of Customer Service for APAC and EU, and has over 20 years experience in overseeing teams in Customer Service and CX, both locally and across all corners of the globe.
With his extensive experience in putting the customer first, Dwayne believes customers are central to any business and creating the best experience for the customer is key to everyone’s success.
Dwayne is a member of the internationally recognised CXPA and Australia’s ACXPA and is constantly keeping up with what’s happening in the industry.
Tim Lambert
Technical Customer Success Manager
Tim helps new Customers to implement Altura’s rich content while keeping the technical issues at bay. He has 20 years of experience in the IT industry and he is a Certified ITIL V3 Expert. Away from work Tim spends his time exploring Sydney’s many ethnic restaurants.