When running a successful care organisation, your care staff are constantly dealing directly with people in their most personal and often private moments. From companionship to personal care, it’s important to always show compassion and empathy to those you are caring for and adapt quickly to their needs. Here are 10 Ways to Improve Customer Service at Your Care Organisation.
Via ACC on demand, explain legislative requirements and the importance of maintaining privacy and confidentiality as well as principles around information sharing.
Communication is never easy. Taking a thought from your mind, translating it into words, and then having those words heard, and properly interpreted into meaning by another person is going to be difficult under the best of circumstances. One way to make the process easier, though, is for the listener to be active. Active listening is about more than hearing the words someone is speaking; it’s about being really and truly involved in the conversation.
No matter your age, maintaining a healthy weight must always be of the utmost importance when considering your overall health and progress. While the process of aging may lead to some fluctuations in weight, having an overall healthy body weight ensures that you are leading a better lifestyle.
Available now at Altura Learning and streaming. Develop the skills to use manual handling equipment safely and effectively to move people in a home care setting.
Fires are a serious danger, but those over the age of 65 are even more at risk. According to The Federal Emergency Management Agency, seniors are more than twice as likely to die in a fire as the general population. Once a senior gets over 85, that risk quadruples. So, while fires pose a risk to all of us, it’s important to make sure there are precautions in place to protect seniors in particular in the case of unexpected combustion. Here is some great advice about fire safety for older people to keep in mind.
We cherish special life milestones like birthdays and anniversaries for a reason. They represent continuity and growth, the unbroken threads that shape a person’s life. They are a sign of triumph over adversity, of strength, and of hope, particularly in the later years when they represent decades of experience. The importance of celebrating life is reflected in physical and mental health, community and family relationships and a healthy self-concept. Each of these is essential to an optimal quality of life, and here’s how they work.
Whilst it used to be nearly impossible to find an aged care organisation that would allow people to move in if they owned a pet, the Times are changing. Today there are many organisation that invite people to live with their pets, and even some that have a full time ‘dog on duty’. While we’re only just beginning to understand how dogs are helping those in Aged Care there’s no denying the improvements people experience when there’s a dog in their life.
Communication is and will always be, an integral part of everyday life. Good communication can positively impact relationships, while bad communication can absolutely destroy relationships. Positive patient-centred communication with those in aged care is especially important. Patients who can positively communicate with their loved ones are able to maintain their dignity and self-esteem, and they experience lower stress levels.
Despite being one of the more rewarding professions out there, admittedly, aged care comes with its fair share of challenges. Professionals in this industry are not immune to these changes, especially with a dearth of funding and resources available.
However, this means it has become more important than ever to look to the future and understand what the challenges are, and prepare accordingly.
Grandparents fill an irreplaceable role in a child’s development: Pillars of wisdom and sources of support, they possess a unique understanding of a family’s history and traditions. They love their grandchildren with unconditional affection that matches that of a child’s own parents, and though some families are separated by distance or circumstance, being able to connect with a grandchild frequently fosters a relationship that can influence a child to define values, flourish in self-confidence and strengthen the bonds of family. Here is why Grandparents are key to Children’s Development.
This is a story about a family and what meal times meant to them over the years. About how important it was to them to have people at the table who were happy.
Physical activity is critical to human health. Even the simplest movement is advantageous when compared to complete lethargy but, the more active an individual can be, the better their health. The Archives of Internal Medicine reports that even individuals age 85 and up who have led sedentary lifestyles their entire life can benefit from physical activity. Furthermore, they enjoy a better quality of life, they are healthier and they live longer when compared to peers of similar age that remain sedentary. Here are some key short and long-term benefits of keeping active.
Reports about how music therapy is helping in dementia care are accumulating. Taken together, the observations offer a compelling picture of how this simple step that can make the lives of millions of people living with dementia more successful and supporting the work of their caregivers.
Looking after older people and providing care can be a challenge for age care organisations. Older people face many risks both at home and in aged care homes. However, when the aged enter the aged care home, the risks also become a business and institutional matter.
Children and the elderly have a remarkable connection with one another that can be described as magical. The magic that really stems from this is the intergenerational bond and the way they let themselves live quite simply in the moment. They are caught up in a world of wonder and moving at their own beautiful pace.
Think about your own grandparents when you were growing up and the valuable things you learned from them. How children can help improve the quality of aged care at home includes many benefits and together they enjoy a youthful freedom. Lets explore the benefits of these two groups interacting together.