All social care services are required to have robust confidentiality and information handling processes. This course explains the importance of maintaining confidentiality and the principles of information handling.
– Define confidentiality and the key principles of effective information handling in relation to legislative requirements
– Recognise the types of confidential information that may be encountered within care organisations.
– Explain the strategies and policies care providers should have in place to protect privacy and confidentiality.
– Describe potential breaches of confidentiality and outline responsibilities when a breach has occurred