The pace of change: Transforming education and training in the Australian aged care sector

Aged care is no longer a sector defined solely by hands-on, interpersonal work. Electronic health records, telehealth, mobile apps and increasingly AI-driven tools are now part of everyday practice, and digital confidence has become central to safe, high-quality care. But digital literacy gaps are significant, especially among Certificate III-qualified workers, older staff and those for whom English is a second language.