Equipping staff to provide culturally safe care and foster inclusive workplaces
Australia's aged care workforce is one of the most culturally diverse in the country. In 2021, around 51% of residential aged care staff were born overseas and 39% spoke a language other than English at home.
Published 1 November 2024•30 minutes read
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Yet training too often fails to reflect that reality, leaving CALD and First Nations workers underserved and consumers receiving care that doesn't honour their identity. This whitepaper, developed through Altura Learning's partnership with Aged Care Research & Industry Innovation Australia (ARIIA), unpacks what cultural safety actually requires and gives providers a practical framework to embed it into training and workforce systems ahead of the Aged Care Act 2024 and Strengthened Standards.
What you'll learn:
Why cultural competence (the skill) and cultural safety (the approach experienced by the consumer) are not the same thing, and why one-off awareness sessions don't work
How the Strengthened Standards put identity, culture and rights at the centre of quality care, including the obligations under Standards 1, 2.8 and 2.9
A Provider Action Framework drawing on the Cultural Care Compass, with measurable steps for leadership, migrant worker equity and community partnerships
The specific training barriers facing rural and remote services, and how to build delivery that works locally
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