Mick is a self-motivated and enthusiastic Learning and Organisational Development professional with over 30 years’ experience working in the public sector and 15 years’ experience as a trainer. Mick joined Citation in 2017 after 4 years as a Care Quality Commission Inspector, two years of which he spent training 600 new CQC Inspectors. Mick has sound knowledge of the care sector, learning and development, equality and diversity, cultural change and the ability to translate complex legal guidance and procedures into practical easy to follow solutions. “I have a passion for people and organisational development to raise performance and improve care services throughout the UK.” He worked at East Sussex Fire and Rescue Service for 7 years as the Equality and Diversity Manager, trained all 900 staff on a two-day equality course and supported senior managers with the cultural change agenda. He also worked at the Child Support Agency as a trainer and Executive Officer and prior to that worked as a National Insurance Inspector at the Department of Work and Pensions. Mick is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD), a qualified coach (CMI Level 5) and won the Communities and Local Government Individual Award for “Leadership” for his work with the disabled community in 2008.