THE SECRET OF SUCCESS

ALIGN YOUR LEARNING TO THE CQC’S KEY LINES OF ENQUIRY!

 
Many of our UK members are achieving outstanding services and ratings from the CQC! To help you achieve the same, we’ve aligned our training courses with CQC regulations and key lines of enquiry (KLOE), whilst also giving you peace of mind by ensuring all our courses are constantly updated with current industry legislation and best practice.

create value and outstanding services to your facility with Altura Learning.

Altura’s learning solutions will help ensure your staff are inspired to deliver services that are safe, effective, caring, responsive and well-led.

Key lines of Enquiry and Altura courses.

ARE THEY SAFE?

Safe: People using the service are protected from abuse and avoidable harm .
Care Certificate standards 10, 11, 13 15
Minimising the use of restraints
Dementia: Understanding behaviours
Assessing risk in everyday care
H&S: Safe Food Handling
Falls: Managing Risk
Fire Safety: The basic principles
H&S: Control of Substances Hazardous to Health (COSHH)
Dysphagia: Awareness and support of Swallowing Difficulties
Medication Management: The basic Principles
Sepsis: Early detection and care
Outbreak Management: The Principles

ARE THEY EFFECTIVE?

Effective: Care treatment and support, achieves good outcomes. Helps to maintain quality of life and is based on best practice.
Care Certificate standard 1, 3, 5, & 7
The new resident: a new way of life
Equality, Diversity and Inclusion
Customer service: A five star experience
Person centred activities
My Home Life
Teamwork: Helping each other Promoting Health & Wellbeing
Clinical Assessment: Head to Toe
 

ARE THEY CARING?

Caring: staff involve & treat you with compassion, kindness, dignity & respect.
Care Certificate standards 3, 4, 5, 7 & 9
Dignity in Care: Not an optional extra
Equality diversity & inclusion
Person centred activities
My Home Life
Sexuality & the Older Person

ARE THEY RESPONSIVE?

Responsive: Services are organised so that they meet the needs of the people they support.
Care Certificate standards 1, 6 & 14
Effective Handover
Clinical Assessment: Head to Toe
Hydration & Nutrition including
Depression: Awareness and Support
H&S: Hazard Identification and risk assessment
 

ARE THEY WELL LED?

Well Led: The Leadership management and governance of the organisation make sure it’s providing high quality care that’s based around the individual’s needs. That it encourages learning and innovation and that it promotes an open and fair culture.
Leadership Skills: A collaborative approach to achieving outcomes
Effective Supervision
Team work – Helping each other
Customer Service: A five star experience
Equality, Diversity and Inclusion
Cultural diversity in ageing
Resolving Confrontational Situations: Visitors
 

LEADING UK CARE INDUSTRY COURSES DELIVERED VIA AN AWARD WINNING LMS!

See how Altura Learning can help you!